Stream: DevDays Support
Topic: Not able to access presentation
Emma Jones (Jun 15 2020 at 19:03):
Getting a Joining Meeting failed message. I've tried signing out and back in.
Ardon Toonstra (Jun 15 2020 at 19:07):
Thanks for reporting. We are looking into it! We get multiple similar messages coming in.
Mary Ann Boyle (Jun 15 2020 at 19:07):
@Emma Jones is that from your desktop?
Baris Bekdas (Jun 15 2020 at 19:07):
Same here. Cannot join to any sessions. I refreshed my page to see the new questions coming in, but kicked out. This is a browser session.
Emma Jones (Jun 15 2020 at 19:07):
yes
Emma Jones (Jun 15 2020 at 19:08):
from my laptop
Baris Bekdas (Jun 15 2020 at 19:08):
Maybe the meeting room was full? :D
Ardon Toonstra (Jun 15 2020 at 19:08):
For me, the mobile app works. Are you able to join the session through the mobile app ?
Emma Jones (Jun 15 2020 at 19:08):
I was in and listening to the session
Calvin (Jun 15 2020 at 19:09):
just wanted to add, same issue. Trying to access from a computer. Dev console shows: DevTools failed to load SourceMap: Could not load content for https://d1keuthy5s86c8.cloudfront.net/static/ems/upload/files/bootstrap.min.css.map: HTTP error: status code 403, net::ERR_HTTP_RESPONSE_CODE_FAILURE
Mary Ann Boyle (Jun 15 2020 at 19:09):
Can you access via mobile?
Rien Wertheim (Jun 15 2020 at 19:10):
yes. all else fails.
Baris Bekdas (Jun 15 2020 at 19:10):
The phone app works fine, but screen is too small so it is not really ideal. Also, do we know if this will impact the other sessions this afternoon?
Emma Jones (Jun 15 2020 at 19:10):
yes mobile works for me as well
Rien Wertheim (Jun 15 2020 at 19:13):
Please use the mobile app while the staff is figuring this out.
Baris Bekdas (Jun 15 2020 at 19:14):
Are we able to ask questions via mobile app? I see a 'raise hand' option but don't see where I can type questions
Cooper Thompson (Jun 15 2020 at 19:15):
You can also snoop the zoom meeting ID from the signature?meeting_number=<x> request and join directly in Zoom, outside of Whova. You'll miss out on Q&A features though.
Baris Bekdas (Jun 15 2020 at 19:18):
Just FYI, this requires downloading zoom if you don't already have it.
Josh Mandel (Jun 15 2020 at 19:18):
Also works with the Zoom web viewer. (To join in the browser, click the "join from browser" link, or if it's not present click "launch meeting" then cancel, and then the "join from browser" link appears -- it's a dark pattern from Zoom to keep people in their desktop app ;-))
Ben LoBrutto (Jun 15 2020 at 19:18):
Joining directly via zoom does work as others have suggested
Rien Wertheim (Jun 15 2020 at 19:23):
All of a sudden I manage to get back in.
Cooper Thompson (Jun 15 2020 at 19:23):
Yeah, Whova join is working for me again as well.
Michael van der Zel (Jun 15 2020 at 19:30):
I am now in a loop joining and then disconnecting again :-(
Last updated: Apr 12 2022 at 19:14 UTC
