Stream: JIRA/Confluence
Topic: New Account
Grahame Grieve (Feb 08 2022 at 21:29):
The log in screen on Jira says:
Grahame Grieve (Feb 08 2022 at 21:32):
Screen-Shot-2022-02-09-at-08.31.49.png
Grahame Grieve (Feb 08 2022 at 21:32):
I feel as though it would be useful to advise people who are the administrators.
Lloyd McKenzie (Feb 08 2022 at 21:42):
@Joshua Procious The "non logged in user" Jira dashboard no longer has the instructions for how to register
Lloyd McKenzie (Feb 08 2022 at 21:42):
In fact, the dashboard is totally blank :(
Lloyd McKenzie (Feb 08 2022 at 21:43):
@Grahame Grieve For whoever you're helping, the process is to just click on the 'create' button. The only thing a non-logged-in user can create is a new user account.
Grahame Grieve (Feb 08 2022 at 21:56):
ah. those links are missing from the actual login page, as opposed to the dashboard
Lloyd McKenzie (Feb 08 2022 at 21:59):
I don't know how much control we have over the actual login page. But we definitely have control over the first page people come to - and it used to have big bold instructions that said "click here to create an account".
Joshua Procious (Feb 09 2022 at 18:26):
Lloyd McKenzie (Feb 09 2022 at 18:39):
Lloyd McKenzie (Feb 09 2022 at 18:40):
(@Joshua Procious)
Lloyd McKenzie (Feb 09 2022 at 18:44):
Dunno why you're getting something different than what I am...
Joshua Procious (Feb 10 2022 at 13:49):
This is likely due to a caching or static content for your region via AWS or multiple cookies present for Jira instances (dev/prod or others). Can you please try to clear all cache on that browser and re-attempt?
Lloyd McKenzie (Feb 10 2022 at 16:08):
Didn't help. Taking conversation offline
Last updated: Apr 12 2022 at 19:14 UTC
