Stream: finnish PHR
Topic: Auth error 5030
Mikael Rinnetmäki (Dec 18 2019 at 21:35):
Hi,
Authenticating new users in Sandbox seems to always return an error: error=access_denied&error_description=5030. This happens with several apps that used to work. What may have changed in the sandbox recently?
Juha Paasolainen (Dec 19 2019 at 08:23):
Hi,
have you checked that the new users are not underaged? The age limit to use PHR is 16 and that error code refers to underaged user.
Mikael Rinnetmäki (Dec 19 2019 at 10:20):
Thanks, that helps! I did indeed try once with an underaged user. However, after that the platform always returned just that error, and did not let me even select another user. I guess that's just how the login has been implemented - I should have reset the session.
Anyway, resolved now. Many thanks!
Last updated: Apr 12 2022 at 19:14 UTC